Terms and conditions of service
These terms and conditions govern your use of our emotional intelligence support services. Please read them carefully to understand your rights and responsibilities with Levinexora.
Last reviewed December 1, 2025
Acceptance of terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree, please discontinue use of our services.
Definitions
Key terms used in these terms and conditions are outlined below for your clarity.
“Services” means any emotional intelligence support, advice, and related information provided by Levinexora.
“User” or “you” refers to anyone accessing or using our website or services.
“Content” means any information, resources, text, or guidance appearing on our website or delivered by our team.
“Team” refers to Levinexora-qualified professionals authorized to provide services.
Using our services responsibly
You must use our site and services within legal boundaries and respect all posted policies. Misuse may lead to suspension or termination of your access.
Eligibility
Our services are intended for individuals seeking support with emotional intelligence and are not designed for minors or specific medical conditions.
If you are under 18, parental consent is required.
User responsibilities
Using our services means accepting certain responsibilities to ensure effective support for all.
Prohibited uses
The following activities are strictly prohibited on our site:
Intellectual property rights
All content, branding, and materials on this site are the exclusive property of Levinexora. You may not reproduce, distribute, or commercially exploit any content without permission.
User content
You are responsible for any content or feedback you submit and must ensure it complies with our policies.
Your content rights and use
By submitting content, you grant us a limited right to use it for improving services, subject to privacy commitments.
Privacy and security commitment
Your privacy is important to us. Please refer to our full privacy policy for details on data collection, use, and your rights.
Privacy policyDisclaimer of warranties
Our services and information are provided as guidance only, not as professional medical, financial, or legal advice.
Important caution
Results may vary. Always consult a qualified professional before making significant decisions impacting your health or wellbeing.
Limitation of liability
We are not liable for damages arising from use or inability to use our site or support, except as required by law.
Indemnification
You agree to indemnify Levinexora against claims resulting from your misuse of our site or services.
Resolving disputes and concerns
If a dispute arises, we commit to resolving it amicably and efficiently.
Arbitration
Disputes unresolved by direct communication will be referred to mutually agreed arbitration in Malaysia.
This does not affect your statutory rights.
Online dispute resolution
For unresolved concerns, you may seek assistance through recognized online resolution channels in Malaysia.
Conflict resolution resourcesSeverability
If any part is found invalid, the remaining provisions still apply.
Entire agreement
These terms constitute the complete understanding between you and Levinexora regarding our services.
Applicable law and jurisdiction
These terms are governed by the laws of Malaysia. Any legal proceedings will be held within this jurisdiction.
Termination
We reserve the right to suspend or terminate accounts violating our terms, with or without prior notice.
Changes
We may update these terms. Notice of changes will be posted and your continued use indicates acceptance.
Contact for terms questions
Direct questions or clarifications about these terms can be submitted by email, phone, or address below.
Email address: content@levinexora.world
Phone: +6018-168 3956
Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Effective as of: December 1, 2025
Version: 2.0