Privacy policy commitment statement
We respect your personal information and handle it responsibly
Types of personal data we collect
We collect only the information needed to deliver and improve our emotional intelligence services. Your privacy and consent are always priorities in our processes.
-
→Name and contact details provided by you
-
→Email address for communication
-
→Phone number for support or urgent cases
-
→Details about your query or support request
-
→Voluntary feedback for quality improvements
We only use your data for the purpose of delivering our services and maintaining quality support. We never sell or share your information without consent.
How we use your information
Your personal data is used solely to communicate with you, provide emotional intelligence support, and customize our assistance to your needs.
Data may be used for improving our services, managing queries, and fulfilling legal or regulatory requirements as per Malaysian law.
Your personal data rights
You have the right to access, correct, or request deletion of your personal information. Requests will be handled in line with Malaysian privacy legislation.
Right to access
Request the personal data we hold
Right to correct
Ask for updates or corrections
Right to erase
Request your data be removed
Right to portability
Receive a copy of your information
How we share your data
We do not share your personal data with third parties except where required by Malaysian law or with your explicit consent.
All third parties handling your information must comply with our confidentiality and data protection standards.
Security of your information
Robust security measures protect your personal data from unauthorized access, alteration, or loss during collection and storage.
Access to your information is strictly limited to qualified team members who uphold confidentiality agreements.
Contact regarding privacy rights
Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Phone: +6018-168 3956
Email: content@levinexora.world