Privacy policy commitment statement

We respect your personal information and handle it responsibly

This privacy policy is effective as of November 22, 2025. Updates may be made to ensure continued compliance with Malaysian regulations.

Types of personal data we collect

We collect only the information needed to deliver and improve our emotional intelligence services. Your privacy and consent are always priorities in our processes.

  • Name and contact details provided by you
  • Email address for communication
  • Phone number for support or urgent cases
  • Details about your query or support request
  • Voluntary feedback for quality improvements

We only use your data for the purpose of delivering our services and maintaining quality support. We never sell or share your information without consent.

How we use your information

Your personal data is used solely to communicate with you, provide emotional intelligence support, and customize our assistance to your needs.

Data may be used for improving our services, managing queries, and fulfilling legal or regulatory requirements as per Malaysian law.

Your personal data rights

You have the right to access, correct, or request deletion of your personal information. Requests will be handled in line with Malaysian privacy legislation.

Right to access

Request the personal data we hold

Right to correct

Ask for updates or corrections

Right to erase

Request your data be removed

Right to portability

Receive a copy of your information

How we share your data

We do not share your personal data with third parties except where required by Malaysian law or with your explicit consent.

All third parties handling your information must comply with our confidentiality and data protection standards.

Security of your information

Robust security measures protect your personal data from unauthorized access, alteration, or loss during collection and storage.

Access to your information is strictly limited to qualified team members who uphold confidentiality agreements.

Contact regarding privacy rights

If you have questions or wish to exercise your rights, please reach out to our team for prompt assistance.
Address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Phone: +6018-168 3956
Email: content@levinexora.world